Overview
The Catholic Diocese of Sioux Falls manages 114 parishes and facilities spread across more than 35,000 square miles of South Dakota. With maintenance teams responsible for multiple campuses—often hours apart—the diocese needed a smarter, more connected way to manage work orders, track assets, and preserve decades of institutional knowledge. By implementing eSPACE Work Order & Asset Management, they gained a centralized system that streamlined communication, reduced travel time, and equipped staff with the tools to manage facilities efficiently today—and for years to come.
The Challenge
The Diocese of Sioux Falls spans over 35,000 square miles — from one end of South Dakota to the other, it’s a seven-hour drive. Facility managers oversee as many as nine campuses each, often separated by hours of travel.
Before eSPACE, maintenance teams struggled to stay informed and organized. Requests were passed by word of mouth or stored in spreadsheets. Important asset information — like part numbers, warranties, and service schedules — lived in people’s heads.
“Nobody told me that was a problem. Nobody said anything,” Dawn recalled. “There wasn’t an easy way for staff to get information to maintenance when they were constantly traveling between properties.”
The result: missed issues, duplicated effort, and mounting frustration.
The Solution
When the diocese transitioned to Ministry Platform, they discovered its integration with eSPACE — and instantly recognized the potential.
“A light bulb went off,” said Dawn. “This is the modern way to manage facilities. Exactly what we’ve needed for years.”
The team introduced eSPACE to all facility managers during a diocesan gathering. Adoption was immediate. One manager fully embraced the system, trained others, and became the internal champion who helped spread best practices across all campuses.
The Results
While eSPACE improved daily communication and efficiency, the biggest impact was unexpected — preserving decades of institutional knowledge from retiring staff.
“Our facility manager of 20 years is preparing to retire. There’s so much in his head. eSPACE is helping us capture that knowledge so the next generation can succeed.”
With eSPACE, the diocese can now:
- Submit and track work orders from any campus
- Store detailed asset and warranty information
- Standardize preventive maintenance
- Equip new facility managers with all the information they need
“For our new facility manager, eSPACE is his Bible — his resource for keeping multiple campuses running smoothly.”
Words from the Diocese
“Our lead facility manager can’t say enough good about eSPACE. It helps him do more with less — and that’s what every nonprofit needs.”
— Dawn Wolf, IT Director
Looking Ahead
Dawn also praised the partnership between eSPACE and Ministry Platform, calling it a powerful combination for diocesan and parish operations. She looks forward to even deeper integrations as both platforms continue to evolve.
About eSPACE
eSPACE is the leading facility management software for churches, schools, and faith-based organizations. From work orders and asset tracking to event scheduling and preventive maintenance, eSPACE helps teams steward their spaces with excellence.
Learn more about eSPACE Work Order & Asset Management →
